The minutes after a collision can feel confusing. A simple order of operations helps protect drivers, passengers, responders, and the damaged vehicle while towing arrangements are made.
Handle immediate safety first
Check for injuries and call 911 when anyone may be hurt, traffic is blocked, fluids are leaking, or the crash creates an immediate danger. Follow police or emergency instructions. If the vehicle can be moved safely and authorities direct you to do so, move away from active travel lanes and switch on the hazard lights.
The New Jersey Driver Manual advises drivers of disabled vehicles to pull off as far as possible, use emergency flashers, remain belted in the vehicle when appropriate, and call for help.
Document the scene without creating another hazard
- Exchange driver and insurance information.
- Photograph vehicle positions and damage when it is safe.
- Record the responding agency and report number.
- Remove personal belongings before the vehicle leaves, if conditions permit.
Tell the towing company what is damaged
Let dispatch know whether wheels are locked, airbags deployed, steering is damaged, the vehicle is electric, or the car left the roadway. These details help the operator bring suitable equipment and plan a controlled recovery.
Know where the vehicle is going
Confirm the destination with the driver before transport. Depending on the situation, the vehicle may go to a repair facility, collision center, storage location, dealership, or another address chosen by the owner or insurer.
Chain Gang Towing provides towing and recovery services across Central New Jersey. Call (908) 642-3699 for assistance.